Aakash Bhutani

Aakash Bhutani

Vice President, Digital Transformation — Eternal (Zomato) Ltd.

A results-driven technology leader with 17 years architecting enterprise-scale digital transformation, AI & automation, ERP & CRM ecosystems, cloud and Zero-Trust cybersecurity — turning technology into measurable business growth.

Oct 2024 — Present

Eternal (Zomato) Ltd.

Gurugram

Vice President — Digital Transformation

Engineered a group-level tech overhaul delivering 30% SCM ops efficiency, 10% lower operating costs, a 50% faster month-end close, 30% faster analytics, and 100% compliance across business units.
Directed post-merger technical integration after the acquisition of Paytm's Entertainment business — ERP migrations, business process engineering and AI-powered document management.
Deployed intelligent automation — RPA for taxation & treasury, OCR-based invoicing (~₹6 Cr annual savings), and Slack AI support chatbots — cutting manual processing costs 30%.
Built next-gen Procure-to-Pay ecosystems on SAP & Kissflow, slashing procurement cycle time by 35%; led teams across Supply Chain Tech, Finance Transformation, AI & P2P.
Launched new products end-to-end: E2E visibility, treasury & cash-flow, bank guarantee & signatory management, auto-PO, vendor portals and property & lease management.

Sept 2022 — Oct 2024

HT Media Group

Delhi

Head IT — Enterprise Applications & Products

Owned all enterprise IT across Print, Digital, Shine & Radio — SAP, SFDC, ZOHO One CRM, websites, e-Papers, Darwinbox, analytics (Tableau, SAP BW) and customer portals.
Led a team of 50+ developers, engineering managers, product managers and QAs building in-house products — HT360, DMS, Saarthi, FabPlay, Adworks, HTSmartCast and more.
Managed a 50+ Cr INR annual IT & product budget; generated 20+ Cr digital revenue and digitised AR to drive 60+ Cr annual collections via online customer portals.
Key projects: AWS cloud migration (~2 Cr saving), m-coupons (~70L saving), doorstep delivery cut from 3 weeks to 2 days, SAP BPC / NewGL / DR, CASB Netskope, OTTPlay subscription & AI ChatBot.

Apr 2021 — Sept 2022

DeHaat

Gurugram · Green Agrevolution Pvt. Ltd.

AVP — Digital Transformation

Headed overall IT infrastructure, applications, support and data security, managing a 20 Cr INR annual budget across 15+ offices in India.
Strengthened security with application, network, endpoint, infra & cloud tooling — Quickheal, Sophos, Netskope, Fortinet & Forcepoint.
Conceived and managed end-to-end SAP S/4HANA RISE implementation; built an in-house data centre and managed IT procurement & connectivity.
Ran internal & external apps and micro-services — farming apps, e-invoicing, e-way bill, NBFC integrations, Freshdesk CRM, auth, SMS gateways and cloud (AWS, GCP).

Sept 2014 — Apr 2021

Oberoi Group (EIH Ltd.)

Delhi

Technical Program Manager

Led the ERP technology practice across all verticals — hotels, printing press, flight services, aviation and corporate functions.
Managed end-to-end delivery of SAP ECC, BI, PO, Salesforce, GST, e-invoicing & TCS; delivered 30K+ hours of annual business productivity as RPA delivery lead.
Implemented & maintained SAP, Qlik Sense, ACL, Salesforce, vendor portals, POS Micros, PMS OPERA, banking portals and mobile apps.
Owned IT/license & statutory audits, AMS partners and project negotiations; built internal competency for SAP, BI, PI, Java, Oracle & Qlik.

June 2012 — Aug 2014

Volkswagen India

Pune · onsite Germany & Russia

Technical Team Lead

Worked client-side in Germany & Russia as onsite coordinator and solution architect.
Key member of the Global VW PSAT (Process System Architecture Team) reviewing solutions and change requests against VW architecture.
Set up a regional competency centre and hired SAP, Java & .NET talent; delivered VW-Russia UNIFI, VW Mumbai rollout, Audi Singapore and a global labels solution.

Nov 2009 — May 2012

Infosys

Pune

SAP Technical Consultant

Handled SAP ABAP development, release management and offshore tech-lead roles.
Delivered SAP implementation, rollout & maintenance for clients including Adidas Germany, Reebok and P&G Western Europe.
Built SAP reports, layouts, function modules, BDCs, enhancements, user exits and module pools; managed migration & BASIS activities.

Aakash Bhutani

Turning technology strategy into tangible business outcomes.

A track record across industry-defining organisations.

Deep, full-stack enterprise technology fluency.

ERP & CRM

Cloud, Server & OS

Development & Stack

Cybersecurity

AI, Data & Automation

Strategy & Delivery

Consistently honoured as a digital transformation leader.

Grounded in strategy, leadership & deep tech.

MBA — Strategy & Leadership

PG Program in Management

B.Tech — Information Technology

Open to leadership conversations,
advisory & collaboration.